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En Route Transit
Basic Information
Phone Number: 2107829915
Fax Number: 2107829915
Email: 82johnson.jamaine@gmail.com
Person of Contact: Jamaine Johnson
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Additional Information
En Route Transit is a specialized ground transportation provider offering tailored solutions for groups attending diverse events. Our commitment to excellence is committed to providing exceptional charter services to groups of passengers in San Antonio, Texas.
We are proud to highlight our array of certifications awarded by the South Central Texas Regional Certification Agency, signifying our dedication to excellence and inclusivity. These certifications include the Asian American Business Enterprise, Disabled Individual Business Enterprise, Economically Disadvantaged Small Business Enterprise, Minority Business Enterprise, Small Business Enterprise, and Veteran Business Enterprise distinctions. Each of these designations reflects our enduring commitment to fostering a thriving business environment.We hold the formal recognition as a Veteran-Owned Business by the esteemed Texas Veterans Commission.
All customers, irrespective of age, color, gender, race, religion, or national origin, will be treated fairly and with respect. Our established dedicated customer support team is equipped to handle inquiries and provide assistance.
As the Founder and CEO owner of En Route Transit, I am deeply committed to leading with high character and integrity, setting the tone for the entire organization. My leadership philosophy revolves around transparency, empathy, and continuous improvement. I believe that open and honest communication is essential for building trust and maintaining strong relationships with my leadership team, employees, customers, and stakeholders.
I recognize that personal growth is an ongoing journey. I actively seek feedback from my leadership team, employees, and other stakeholders to identify areas where I can improve. I encourage an environment where constructive criticism is welcomed and valued. Regular one-on-one meetings with my leadership team provide an avenue for open discussions about our organization's direction, challenges, and opportunities. Additionally, I engage in self-reflection and participate in leadership development programs to enhance my skills and leadership qualities.
Transparency is a cornerstone of our customer relationships. We provide regular updates and clear communication on the status of orders, services, and any potential disruptions. Our customer portal offers real-time tracking, and we share insights into our processes, showcasing our commitment to honesty. Additionally, we openly share customer feedback with our internal teams, using it as a catalyst for improvement. For instance, during a recent service disruption, we immediately informed customers about the issue, outlined our mitigation plan, and kept them updated until the situation was resolved.
Our accessible buses are equipped with wheelchair lifts for passengers with disabilities, ensuring the inclusion of all travelers. En Route Transit LLC, which specializes in event transportation, offers transportation services for conferences, conventions, sports events, and large gatherings, as well as airport transfer services for timely pick-up or drop-off. Whether it be for corporate events, school trips, sporting events, or weddings, our charter services can be tailored to meet your specific needs. We take pride in creating customized itineraries for our clients, working closely with them to plan one-of-a-kind travel experiences that take into account destinations, schedules, and any special requirements.
En Route Transit LLC can accommodate time-sensitive needs, especially for events and airport transfers, due to its availability around-the-clock. Our services are highly adaptable, accommodating both small and large groups, and can be tailored to meet your particular needs. There are options for online booking and real-time vehicle tracking to increase convenience.