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Hospice Volunteer
Basic Information
Address: 17400 Dallas Parkway, ste 240
Dallas, TX 75287
Phone Number: 469-828-1105
Fax Number: 469-929=1020
Email: care@accordphc.com
Director: Theresa Johnston
Additional Information
Causes Served: Hospice/End of life care
Clearances Required: Yes
Background Check: Yes
Population Served: mostly elderly
Ages for Volunteer: 17 and up
Hours of Service: 1 hour a week
Minimum Hours Required: 4 hours a month
Days of Service: any days
Mission Statement:
Our mission is to provide individualized
palliative care with the highest quality to
hospice patients and Their families. Our
services are specially tailored to the needs
of patients and their families who are dealing with a life limited illness.
Philosophy/Belief Statement:
Our focus is
a multi-disciplinary team approach to reach out to patients and families with life-limiting illnesses. We employ highly-qualified trained professionals at all levels within our organization.
Program History:
Our company is a growing hospice. We have been in business for 6 years now. We serve the entire DFW metroplex. Most of our patients are wither in a home, nursing home or an assisted living.
Additional Information:
- Provide non-medical support services according to agency policies and procedures including:
- Provides emotional support to patients/families
- Provides companionship to patient
- Provides relief to family caregivers
- Assists families with household chores
- Reports response of patient/family to hospice staff
- Contacts client household and conducts first visit within designated time frame.
- Notifies Volunteer Coordinator promptly when: there is any change in patient/family situation which could affect the service plan or the plan of care; there is a need for a substitute volunteer; there is need for more intensive support; the volunteer needs to take a leave-of absence or discontinue services; the client dies.
- Accurately completes Monthly Volunteer Report according to specified time frames. Completes any additional documentation as requested by Volunteer/Bereavement Coordinator.
- Completes agency volunteer training and continuing education hours as required.
- Hospice volunteers with additional training also help provide support to the families of hospice patients for 13 months following the death of the patient.